Contact Us

How can we help?*

Your Email Address:*

This is the email address we will use to respond to your request.

Are you a new or existing patient?

Would you like to schedule a new appointment or cancel/reschedule an existing appointment?

Billing

Patient Name*

First Name

Last Name

Cell Phone*

Date of Service

What is your billing question?*

Directions, Telehealth and Testing Preparation

What can we help with?*

Information about Athena Care Services

What service would you like to receive more information about?

Applied Behavior Analysis (ABA) Intensive Outpatient (IOP) Medication Management Spravato Testing Therapy Transcranial Magnetic Stimulation (TMS)

Select all that apply

What question(s) can we answer?*

Upcoming Testing

Estimated Time Frame:

For adults, this appointment will typically last 3-5 hours. However, Neuropsychological testing may take up to 7 hours.
For children over the age of 8, this appointment will typically last 3-7 hours.

For children 7 years of age or younger, this appointment typically lasts 1-4 hours.

**This overall time frame varies by patient, tests ordered by the psychologist, and is an approximation. Please note this does not include the time taken for a lunch break. Lunch breaks will be provided for people testing past noon.

Lunch Break:

Patients will be given a 1-hour lunch break around noon. Lunch is NOT provided. If the patient is a child, the child will be returned to the parent during this break. Patients will resume testing at 1 pm.

What to Expect:

You will be working with a testing examiner to complete your evaluation (not your psychologist).
Examples of testing activities include working through puzzles, playing with toys (if the patient is a child), answering questions asked by the examiner, completing computer tasks, completing questionnaires, etc.

How to Prepare for Your Testing Appt:

Be sure to wear/bring any prescribed contacts, eyeglasses, and/or hearing aids.
Please do not take stimulant medication or non-stimulant medication prescribed for ADHD.
You may, however, take any other daily medications. You may also bring medication for ADHD with you to the assessment appointment and take it after completing assessments of attention.
Be sure to tell your examiner that you would like to do so.
If you can avoid caffeine without getting a headache, it is recommended that you do so. However, if this is not possible, consume the minimum amount of caffeine necessary to avoid a headache (no more than usual).
It is also recommended that you bring snacks and bottled water.

Notes for Parents:

Typically, parents will wait in the waiting room while their child is being assessed. For very young or shy children, sometimes parents will accompany the child to the testing room until comfortable. However, it is ideal for the child to complete the testing assessments without parent/guardian present.
Parents should plan to be at Athena during their child’s testing appointment (in the waiting room). For older, very independent children, parents may step away for some period of time, however, parents need to remain within 15-20 minutes of the testing location.
If parents choose to step away, they need to provide cell contact information and return well before the lunch break at 12 pm.
- Parents MUST return for the lunch break if they do leave, as children are returned to their parents for the lunch break.
If the psychologist gave any forms to complete at the child’s initial intake appointment, or they were emailed prior to the testing appointment, parents need to bring the completed forms to the testing appointment or scan and email the forms to our office at testing@athenacare.health prior to the date of testing.
- If no forms were given prior to the child’s testing appointment, the testing examiner will provide any forms and parents will be able to complete them during the child’s appointment.
If forms for the child’s teacher were given to parents prior to testing, parents need to bring the completed forms to the testing appointment, or have the child’s teacher scan and email the forms to our office at testing@athenacare.health prior to the date of testing.
- If teacher forms are given on the date of testing, it is important to give these to your child’s teacher ASAP and have the teacher scan and email them back quickly.
If we lack parent or teacher questionnaires, test results may be delayed and rescheduled to a later date.

Cancellation/No Show

Appointments must be canceled 48 hours prior to the scheduled appointment time. Failure to cancel a testing appointment within this time frame will result in a $150 fee.
- Emergencies and illness are an exception to this rule. Please reach out to discuss if this occurs. Please do not come to your testing appointment sick.
Rescheduling Policy: We will only reschedule a testing day appointment two times. After a third testing day appointment is canceled, we will no longer reschedule the client for any testing day appointments.

If the above does not answer your question, please fill out the field below

Directions

Please click on the address link below to display the clinic location on Google Maps. For any additional questions, please fill out the form below.

Nashville 220 Athens WaySuite 104 Nashville, TN 37228

Franklin 341 Cool Springs Boulevard Suite 140Franklin, TN 37067

Murfreesboro 1639 Medical Center Parkway Suite 202 Murfreesboro, TN 37129

Hendersonville 109 Hazel Path Suite 4 Hendersonville, TN 37075

Clarksville 775 Weatherly Drive Suite F Clarksville, TN 37043

Memphis 8000 Centerview Parkway Suite 114 Cordova, TN 38018

Knoxville 10133 Sherrill Boulevard Suite 220 Knoxville, TN 37932

Your Name*

First Name

Last Name

What's your question?*

Telehealth

Your telehealth appointment will be conducted on Zoom. To access your provider’s Zoom waiting room, follow these instructions:

Five to ten minutes before your appointment time:

Follow this link: www.athenacare.health/waitingroom. You can also access this link at the bottom of every page of our website (click ‘Virtual Visits’).
Click on the Waiting Room under your provider’s name. You will automatically be placed in a waiting room for your provider. Your provider will admit you to the waiting room when he/she is ready for you.
Please make sure to have reliable internet service, that the camera and microphone are on, and that the volume on your speakers is up. Telehealth appointments may take place in your car if your internet connection is strong; however, please make sure that you are parked. If you are not admitted by the provider by 10-15 minutes after your appointment time, please call the front desk at (615) 320-1155.

If you are on a mobile device or tablet:

You will be prompted to download the Zoom app or launch it in the browser.
If you choose to launch it in the browser, please make sure to select that option.
If you choose to download the app, once it is downloaded, please find your provider’s virtual waiting room by clicking this link: www.athenacare.health/waitingroom. Scroll down to your provider’s name.

**This is how telehealth appointments are accessed every time. You will not receive a link. Please reference your appointment reminder and follow these instructions each time you have a scheduled appointment**

If you require more information, please tell us how we can help below:

Patient Referral

Date*

Referring Provider*

Prefix (optional)

First Name

Last Name

Referring Provider Phone Number*

Referring Provider Email Address*

Patient Name*

First Name

Last Name

Patient Email Address

Patient Phone Number

Patient Address

Address Line 1

Address Line 2

City

State

ZIP Code

Patient Date of Birth

Is the patient insured?*

Yes No Unsure

Referrer Source

Primary Care Provider/Other Medical professional Hospital/Facility Discharge Mental Health Professional Athena Care - Internal Court/Lawyer

Other:

Services Requested

ABA Autism Therapy Counseling Intensive Outpatient (IOP/PHP) Medication Management Spravato Testing Therapy Transcranial Magnetic Stimulation (TMS)

Other:

Clinical concern to be addressed

Testing

Referral Primary Insurance Information

Insurance*

Card ID Number

Group Number

Insured's Name

First Name

Last Name

Insured's Date of Birth

Does the patient have secondary insurance?

Referral Secondary Insurance Information

Secondary Insurance

Secondary Card ID Number

Secondary Group Number

Secondary Insured's Name

First Name

Last Name

Secondary Insured's Date of Birth

Testing - Referrals

Would you like a refill on your current medication or do you have a question about your medication?*

Medication Refill Request

Patient Name*

First Name

Last Name

Date of Birth*

Cell Phone*

Your Provider*

Medication*

Dosage

Omit pharmacy fields below if we should utilize the previously used pharmacy on file.

Preferred Pharmacy

Preferred Pharmacy Phone

Preferred Pharmacy Address

Address Line 1

Address Line 2

City

State

ZIP Code

Medication Question

What medication questions do you have?*

Your Name*

First Name

Last Name

Cell Phone*

Existing Patient - New Appointment

Name*

First Name

Last Name

Phone*

With whom would you like to schedule an appointment?*

What type of appointment are you seeking?

When would you like us to schedule an appointment?

First Available First Available Morning First Available Afternoon I have a preferred date in mind

What date would you prefer to come in?*

What time of day would you prefer to come in on your selected date?*

Anytime Morning Afternoon

Existing Patient - Reschedule or Cancel

Name*

First Name

Last Name

Phone*

Date and Time of Existing Appointment*

:

Who is your provider?*

Do you wish to cancel or reschedule this appointment?*

Cancel without rescheduling Automatically Reschedule me to the next available appointment Contact me to reschedule

*Please note that cancelling within 48 hours of your appointment may result in a fee.

New Patients

Name*

First Name

Last Name

Phone*

Date of Birth (DOB)

Age

New Patient Address

Address Line 1

Address Line 2

City

State

ZIP Code

Insurance ID

What type of care are you seeking?*

ABA (Applied Behavior Analysis Therapy) Forensic Testing Pre-Surgical Evaluation Medication Management Spravato Testing Consultation Therapy TMS (Transcranial magnetic stimulation)

Select "OTHER" if you are unsure. Check all that apply.

Prescreening Questions - New Patients

What diagnosis or symptoms are you seeking treatment for?

Are you currently taking any medications for your mental health?

YES NO

Please list your dosage(s):*

Are you currently taking your medications as prescribed?

YES NO

Have you previously sought mental health treatment?

YES NO

Are you pregnant or nursing?*

YES NO

Do you have any history of addiction or substance abuse?*

YES NO

Could you provide more detail about your history of substance abuse?

What have you been treated for?

ADHD Anxiety Biopolar Disorder Depression OCD Schizophrenia Substance Abuse Trauma (PTSD)

Other:

Have you been hospitalized for mental health services in the last year?

YES NO

How many times in the past year?

Have you been hospitalized for mental health services in the past 5 years?

YES NO

How many times in the past 5 years?

Other

Phone*

Tell us how we can help.*

Please ensure that you provide all necessary information needed to respond to your request.

SMS Consent*

I consent to receiving SMS/Text Messages from Athena Care. I DO NOT consent.

Opt out at any time